Why customer experience is a key driver of customer adoption?
How to minimize deployment costs?
What motivational scheme to implement for location acquisition?
Which KPIs will drive your OOH network?
Jacek is one of the most experienced leaders in the out-of-home logistics sector, with over 25 years of experience in e-commerce, courier services, marketing, CX and product development.
He played a key role in building and shaping major OOH networks, including InPost andAllegro One Box in the world’s most advanced and competitive parcel locker market - Poland - as well as contributing to international OOH projects in Europe, Hong Kong, Australia, Brazil, Chile, or Singapore. At InPost, he helped define the brand, product philosophy and customer experience standards behind the largest parcel locker network globally. Later, at Allegro, he led the development of own logistics products, combining product strategy, customer adoption, merchant acquisition and brand development.
Jacek is also the author of "The Ultimate Handbook For Successful Parcel Locker & PUDO Networks" - the first comprehensive guide on building large scale OOH Networks. Including vast case studies and analysis of the biggest industry pain points, and tools that help to deal with them.
Expertise areas:
| Title | General Privacy Policy |
| Organization | Coastrock Holdings Limited |
| Policy version | v. 1 |
| Effective Date | 31.12.2019 |
| Last Review Date | 01.10. 2021 |
| Next Review Date | 31.12.2022 |
| Owner | The Group Legal Office |
| For questions about this Policy, contact: | The Group Legal Office at legal@modern-expo.com |
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| Title | General Information Security and Data Breach Policy |
| Organization | Coastrock Holdings Limited |
| Policy version | v. 1 |
| Effective Date | 31.12. 2019 |
| Last Review Date | 01.10. 2021 |
| Next Review Date | 31.12.2022 |
| Owner | The Group Legal Office |
| For questions about this Policy, contact: | The Group Legal Office at legal@modern-expo.com |
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| Title | Direct Marketing and Business Development Guidelines |
| Organization | Coastrock Holdings Limited |
| Policy version | v. 1 |
| Effective Date | 31.12. 2019 |
| Last Review Date | 01.10.2021 |
| Next Review Date | 31.12 2022 |
| Owner | The Group Legal Office |
| For questions about this Policy, contact: | The Group Legal Office at legal@modern-expo.com |
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